KYC (Know Your Customer) is the identity verification process required to unlock the full potential of your LutinX account.
Completing it ensures that your account is recognized as verified (Blue Ribbon icon), increases your registration limits, and guarantees legal compliance for your activities on the platform.
Without KYC: you can create up to 33 free registrations.
With KYC completed: you unlock up to 100 registrations and gain verified status.
A valid National ID or Passport.
Your residential address.
A selfie for identity confirmation.
Log in with your new credentials.
On the welcome screen, choose “Yes, I want the BLUE ICON near my name” to start the KYC process.
Fill in your personal details and address.
Upload your ID/Passport and a selfie.
Submit and wait for approval.
Log in to your LutinX Dashboard.
From the menu, select KYC Verification.
Complete the same steps: personal details, address, ID/Passport, and selfie.
Submit and wait for approval.
Processing time is usually 24–48 hours.
You’ll get an email notification with the result.
If successful, your account shows the Blue Ribbon verification badge.
You can already use your account while waiting for approval.
Upload errors due to wrong format or size.
Documents not clear or incomplete.
Incorrect data entered.
Find quick answers to the most common questions.
No, you can use your account without KYC, but completing the process unlocks more features, extra registrations, and the Blue Ribbon verification.
Usually 24–48 hours. You’ll receive an email notification once your documents are reviewed and approved.
You need a valid National ID or Passport, your residential address, and a selfie for identity confirmation.
Yes. You can already register and protect your documents while your KYC is being processed.
You’ll receive an email with the reason for rejection and instructions on how to fix the issue (e.g., re-uploading clearer documents).
Yes. For Business or Enterprise accounts, KYC is required to activate the license and access professional features.
Yes. All data is encrypted and stored securely on blockchain-based infrastructure, ensuring compliance with GDPR and privacy regulations.
