Hello! Welcome to LutinX Support!

We are Lightveig & Eirhild, and we’re here to support you.

Get all the support you need to use LutinX

Step-by-step guides on how to create an account, complete your KYC verification and solve common issues.

Learn how to notarize documents, secure your intellectual property, and explore the full potential of the LutinX App Suite.

Search for answers or browse our tutorials — we’re here to help you make the most of your LutinX experience.

Ask Questions. Find Answers.

Let's see some useful Information!

LutinX Blockchain technology is the Public Utility Platform active in many countries worldwide, with thousands of fully KYC registered users.

Follow these 3 steps to begin:

Register

Create a New Account, Private or Business

Verify Identity

Verify your identiy(KYC) and get the Blue ribbon near your name

Upload File

Upload your File, and get the Authorship Certificate

How to navigate this Support Portal

Understanding our content structure will help you find exactly what you need, when you need it.

Public Content

Accessible to everyone, no login required.

Private Content

Reserved for registered and logged-in users.

Use Cases & Blog

Explore best practices and case studies.

Trending topics:

Frequently Asked Questions

Find quick answers to the most common questions.

Creating a free LutinX account is quick and simple. During registration, you’ll be asked to enter your personal details (name and surname), a presentation code of a friend or a Partner public L.ID, your email address, and to set a secure password. Once completed, you will not receive a simple confirmation link, but an email containing your personal user code. This code, together with the password you chose, will allow you to log in to the platform for the first time. After accessing your dashboard, you can start exploring all free features right away. No payment method is required for a free account.

Learn more → Account CreationHow to create a new account LutinX

With a free LutinX account, you can make up to 33 free registrations (document notarizations) for your creative works, contracts, or legal documents. Once you complete the KYC verification, your allowance increases to 100 total registrations, giving you even more flexibility. In addition, by creating an account you also gain access to the private Support Area, where you’ll find exclusive guides, tutorials, and resources to help you use the platform more effectively. This makes the free account the ideal starting point for protecting your intellectual property while learning how to leverage LutinX’s tools.

Learn more → First Login to your private area

You don’t need any documents to create a free account, which gives you 33 free registrations. By completing the KYC verification with a valid government-issued ID, you become a Verified User and your quota increases to 100 free registrations, adding the essential value of proving your identity and giving your documents the legal validity and transparency that only blockchain combined with KYC can provide.

Learn more → KYC Process

The verification process, also known as KYC (Know Your Customer), usually takes between 24 and 48 hours. Most accounts are verified within the first day if the documents are clear and correctly uploaded. If there are issues, our support team will notify you and explain how to re-submit the necessary files.

Learn more → KYC Process

Yes, you can upgrade your free account at any time. Simply log in, go to your dashboard, open the Shop area, and choose the license that best fits your needs—Personal, Business, or Enterprise. Upgrading unlocks additional features, higher limits, and more advanced tools for protecting your Intelletual Property.

Learn more → License Comparison

If you forget your password, go to the login page and click on “Forgot password.” You’ll receive an email with a secure link to reset your password immediately. For your safety, always choose a strong password and consider enabling two-factor authentication (2FA) available into your dashboard.

Learn more → Account Recovery

With LutinX, you can securely notarize your documents and certify digital content on blockchain. This ensures proof of ownership and protects your intellectual property rights. Whether it’s an image, contract, or creative work, the platform provides a permanent and legally recognized timestamp.

Learn more → Intellectual Property Protection

Yes, your account is accessible from any device with an internet connection. Simply log in with your credentials from your computer, tablet, or smartphone. The platform uses secure encryption to protect your data across all devices. Always log out from public devices to ensure safety.

All tutorials, step-by-step guides, and video instructions are available in our Support section, where you can search by keyword or browse categories like LutinX, Copyright Zone, BBadges, Blog, and Partner Program. In addition, you can explore our YouTube channel with video guides and access all our official reference websites, making it easy to find the right resources whenever you need them.

If you don’t find the answers in the FAQs on each page or by searching through the resources in the Support site, you can open a support ticket from your dashboard or send us a request by completing the contact form below. Our team usually responds within 24 hours, depending on the request.

Contact Support